Customer Testimonials
Due to my husbands health condition, and knowing that o needed my car back in a hirry, John L came in early and made sure my car was ready by noon. He went over and above the call of duty! I so appreciate all he did for us! Thank you Hogn
Quality place with a very easy process to get the information you need to make a decision, and then the purchase itself was made transparent and simple and fast
Ken was great. Gave me straight answers to all my questions and made me feel very comfortable. I felt no pressure. I would recommend Motor Werks to everyone.
The Barrington location is always very helpful 🙂
If you are looking for one on one attention and someone who is looking to take care of you and your needs then look no further than Boban Filipovic. His customer service is nothing short of amazing! If you are looking to get into a new ride and do not want that high pressure sales tactic then stop in and ask for Boban. You won't regret it!
My first time bringing my car to your Motor Works/Barrington dealership. Kira, my Service Consultant was outstanding in every way. Honest, Humble, & so patient with me, Always had a smile on her face. She never made me feel that I had a dumb question, Forever Grateful Kira!!
This is absolutely the place to take your Mercedes in for work. My car had an issue left immobilized. I called the service department and from the start, I was welcomed and met with kindness. I had some questions about some service and John had the knowledge to help get things rolling. Checking in was pretty simple, and I was in and out in less than 30 minutes (I had a loaner car but this was setup before hand. THIS NEEDS TO BE SET UP, there are certain requirements). I had my car dropped off separate with a towing company that ...
Brian Martin was easy to work with. We are in the process of closing on a deal. He made it clear and super detailed. Thank you for being so supportive!
Frank was awesome to work with. He ensured what I was looking at would fit my needs and even made accommodations for me to get around until the vehicle was ready! No B.S...just good old fashioned top level service.
First time at Motor Werks and first time buying a BMW. Great experience with everyone there. Jorge Torres was really easy to work with. Yesenia Cruz probably provided the best communication I have ever seen for anyone in all of my car buying experiences. I would recommend this team to anyone in the market.
Super easy transaction.
Great place, great people, great service
I recently purchased a ‘23 vehicle from Motor Werks of Barrington. This is my first purchase with Motor Werks and I have to say my overall experience has been very satisfactory. From day one, Scott Sables from the Sales group went above and beyond, bringing in a demo vehicle for me to experience, and even arranged a side-by-side & test drive comparison against another demo vehicle of a different brand that I was also curious about. This decision-making exercise was made possible due to Scott’s proactivity and also because Motor Werks sells vehicles from the two brands I was interested ...
Our salesman Frank Yang was outstanding. Very professional and knowledgeable. The whole team was respectful and answered all questions and concerns. Thank you very much.
Perfect buying experience, worked with Kayt.... smooth in and out
Absolutely the best customer service from Steve Maloney at Motor Werks, I would highly recommend him to anyone who is looking to purchase a vehicle!
Excellent customer service! Great staff, engaging, helpful and knowledgeable. Clean store that is a wonderful place to stroll through to admire all the machinery candy.
I have been utilizing this dealership for my BMW for few years now. This dealership provides great excellent customer service and represents the luxury brand. This is the right place to buy luxury car and you will get the services that you deserve. Highly recommended!
I worked with Scott Sables to purchase my BMW. He was very helpful in finding the exact vehicle I was looking for. He made my whole car buying experience easy and wasn't pushing me to buy something I didn't love. When my vehicle had arrived from transit, he notified me right away and was as excited as I was. He made me feel welcomed and treated me as a friend. I am definitely looking forward to purchasing more vehicles from him in the future. Thanks Scott.
Wonderful experience buying a new Mercedes EQS580 from Alex! He was incredibly helpful and polite during the entire process.
I wanted to take the time and outline the fantastic experience I had buying my daughter's Mercedes GLE 350 from Motor Werks. Dennis is Mercedes Sales was tremendous - knowledgeable, patient, responsive and excellent customer success skills! My wife and daughter worked with him to order the car and he kept them in the loop throughout the process. The delivery was flawless and it is something that I have come to expect from the Motor Werks team, as this is the 8th car I have bought from there. Additionally, Katherine Tower was amazing, as she worked to get the post-delivery ...
Hello, upon receiving my new 2023 Mercedes Benz E350, Mr. Dennis Wagner service was detailed, courteous, exceptional, and very personable throughout our entire transaction. I would highly recommend Mr. Dennis Wagner as a client advisor to anyone looking to purchase an automobile from Mercedes Benz of Barrington Thank You Dennis!!!
Scott sables was the sales person we were dealing with. All 5 stars for him and ofcourse we did experienced excellent customer service at your dealership. Thank you
John is the best and always takes care of my wife and me.
Great team in the service department! Very helpful and thorough! My car needed a lot of care and Kira walked me through each item and the impact.
This was my third vehicle lease from this dealership. Although there are other dealerships more convenient to my location I continue to do business with Motorwerks. In particular I want to acknowledge the efforts of Nathan Baginski, who I have worked with before, in addressing/meeting my needs both as to a vehicle and a price point, which was remarkable against the supply chain effects of COVID and the shortage of vehicles. I also want to acknowledge the service I have received from Motorwerks on my vehicles over the years, and want to give a shout out to Kevin Perrault ...
Always attentive and responsive service.
Gabril latini was my salesman, he was execellant and very professional. would highly recommend
Once again I am most pleased with the knowledge, courtesy and professionalism that I received from my service advisor Mr Bob Knurowski. Bob is a true credit to Motor Werks of Barrington and you may take pride with him being your Team Leader. Peter Karahalios
Great service
Our experience from start to finish was first class. I can’t tell you enough how nice it is to deal with true professionals. Katherine did an incredible job going over and explaining the features of our new 2023 AMG GLE 53 Coupe. My wife told me even though we leave ~90 minutes away she would drive back to Motor Werks of Barrington just to work with Katherine. Merry Christmas Jim & Stephanie
Ken Betts was very outgoing, professional and efficient. I highly recommend him for a great sales experience.
Done right , on time. Excellent experience
Steven was excellent!! I was in trouble today I had an urgent car repair and he took care of me right away! I will always get my car serviced here! Thanx again
We purchased vehicle at Mercedes-Benz of Barrington last week. The whole experience was very smooth. Bill Covert is awesome!! I would definitely recommend this dealership to anyone who is in the market for new or used vehicle.
Impressive dealership. Alex was very professional. No issues with the purchase of the 2017 audi a3
Very professional people work there and did not judge you who you are didn't Metter what Race you are which it made me feel very Happy I was appropriate thank you very much. Also I would recommend people to buy a vehicle. There.
Fantastic staff! They made the entire process very easy, and were very reasonable. All in all I highly recommend them!
AMAZING! GREATEST experience ever! Gabriel & MB of Barrington are phenomenal. I have purchased many cars in my life and the car buying process is terrible but not this time!! Gabriel listened to our needs and seemed to care. The rest of the people were just as nice and helpful. Great personalities and awesome environment. Continue what you are doing!
Great service and pleasant communication. My service advisor is Matt. Thank you Matt.
Bob was very helpful and informative.
Good communication and feedback from sales people, but a bit tedious with the paperwork process.
Scott was great and very helpful. Any concern I had he took care of it. I appreciated that awareness. He was Very customer oriented.
From test drive to finalize the purchase, I had a very pleasant experience with this dealer. Scott, the sales advisor, was great! No pressure but unbeatable price. This dealer represents multiple brands so you can try different cars.
Katherine (product specialist) is an absolute gem to work with at MW. Extremely knowledgeable and will not rest until the job is done. Many thanks again for all the help.
Everyone here was open and welcoming, it felt like they really wanted to know you and help you with what you wanted to find in a car. I personally never really understood how far works, and Bill was the first person I met at this dealership. He is a patient, kind and knowledgeable gentleman, he will keep asking follow up questions to make sure the car you want is what you want. He made sure I understood what the car had and was very transparent about the process. Honestly, he felt like more of a friend than he did as ...
Great service for my Honda birthday HRV Parts & were able to fix it very quickly. Thank you Adam Weller Motor Werks Honda. Overall excellent customer service.
Scott Sables helped me a ton from showing me multitude of cars, trying his hardest to get me the best treatment, to coming in on his days off to help me with anything I needed. A stand up guy and definitely will be purchasing my next vehicle from him. He eventually helped me order a new BMW X5 and I couldn’t be happier.
Jason Glasby is the best 🙂 We highly trust and recommend him as we can always count on him to provide a great customer service experience!!
It has been a wonderful experience with Mercedes . I bought a G63 and even that I live in Houston, TX the customer service was exceptional. Bill ( sales person) exceed my expectations , what a professional gentleman. Without any doubt I will buy a new G63 from you guys . Thank you
Quick exacting service for my BMW X5. Parts were in stock and Luke the tech was able to fix quickly. Also a great place to buy a vehicle.
Dennis Wagner and his team was professional, courteous and thoughtful during the process of purchasing a new car. Dennis listened to what I wanted and addressed my questions and concerns. Was treated as a valued customer. He was great to work with!
Bill was a pleasure to work with! Extremely professional and knowledgeable, but he really took the time to understand what we were looking for.
It was one of the nicest car buying experiences that I had over so many years. Ken was wonderful and helped us all the way. Would highly recommend the dealership and Ken.
Excellent dealership with professional sales and services teams! Always responsive and very customer oriented, Enjoy doing business with MOTORWERKS thru Rudy Baum and Chase Wills!
Wouldn’t take my car anywhere else. Best service I’ve ever gotten from a dealer
Chris was outstanding and trust me when I say the process was painless and swift. Definitely the guy to go to.
We had an excellent experience with our sales person, Scott Sables. He was so professional, highly knowledgeable, pleasant and great to work with. He exhibited high quality customer service given that he is a seasoned salesman and has been in the business for many years. He has been outstanding. The dealership is lucky to have him. Highly recommend Scott and the dealership.
As usual excellent service. Car runs great and is very clean. Kira was amazing to work with I would highly reccomend her. She takes care of the guest and is incredibly friendly and efficient.
Just bought my first Mercedes. So excited. We worked with Chris Roehm and the whole transaction was seamless and easy! We had to wait for our car to be delivered and Chris stayed on top of its location every step of the way. I definitely recommend Motor Werks of Barrington and especially Chris! Also a shout out to Katherine for showing me the ropes of my new suv.
Good service
Chris Atkin is the best representative i ever met.Me and my brother had a wonderful time buying the car represented by Chris. Thank you Chris!
Very friendly with no hussle
Chris Roehm was great. Kept in contact with my throughout the process and made it an easy experience.
Excellent service , fast, professional, clean. Highly recommend Porsche MotorWerks service . Service advisor Ashley explane me every step, was responding to every message. Technition was very professional
I ordered the new EQS 450+ SUV that was not due for delivery until Feb 2023. Kayt was gracious to call me right away when an EQS 580 SUV meeting my spec became available. However, I could not visit the dealership until the following day for business reasons. Yet, others were ready to purchase the car right away. Kayt pressed management to hold the car for me until the following day. And she worked hard to make my buying experience a great one. I will definitely look for the opportunity to purchase my next car from Kayt! Peter A.
Purchased a used Lexus RX 450h and was very satisfied with the buying experience and process. Robert Dunfrund was great to work with. Highly recommended.
Had oil change where the mechanic noted very low brake fluid and battery test failure. Motorwerks provided an estimate via email and text for the customer to accept or reject the repairs. This level of automation is great. It gave me the opportunity to compare prices. I had the repairs done at Motorwerks and Manuel Sosa, the advisor, was very accommodating and did not push me into accepting the repairs. He applied a discount to reduce the costs and encouraged me to get a complementary Starbucks. Repairs were completed very quickly and the whole process was expedient. Mr. Sosa even ...
Excellent exactly as described when I arrived. Service writer quoted the extract time it took to have everything done. Waiter oil change. Far superior than anything else around for a high end car
Best time to test drive is not during high peak commuter time. Busy roads with wait time where you may miss something to inspect during test drive. Nice waiting area. I Liked the 42 in monitor at the sales desk to view your purchase invoice in privacy.friendly staff. Accommodating staff for out of state purchases. Downfall, car descriptions need to be updated on website. The car we wanted to test drive had many more miles then stated and didn’t know until we came from out of stated to meet.
John was great to work with and made the car buying experience easy!
